Before acquiring a stake in Ventrica, an outsourced contact centre business, Mobeus needed an objective view of whether the leadership team could deliver the investment case.
With the Ventrica and Mobeus teams, we defined a model of leadership excellence specific to Ventrica’s strategy, then assessed each leader against it using several techniques and reference data. Each leader worked through their strengths, development areas and future potential before we presented findings to Mobeus.
Investment and operating partners valued seeing psychological and business perspectives together in a way they had not experienced before.
